How 3 Smart EHR UI Design Fixes Improved Home Health Workflows

Designing an Intuitive, Touch-Friendly Experience for Clinicians in the Field

SCROLL

PROBLEM

Goals & Constraints

Streamlining Clinical Interfaces for Real-World Users

This project focused on refining the user experience of an electronic health record (EHR) interface used in home health care. Field clinicians needed a faster, more intuitive system to reduce errors and improve the speed of documentation during in-home visits. However, limitations like legacy code, compliance requirements, and device constraints created real design challenges.

SOLUTION

Process & Thinking

Human-Centered UX for High-Stakes Environments

The redesign process began with direct observation of clinicians during home visits, followed by a heuristic audit of the existing EHR interface. Our approach prioritized clarity, predictability, and reducing friction at every interaction point. Prototypes were validated through usability testing before implementation in production.

Conducted contextual inquiry with real home health nurses to map pain points
Created wireframes and interactive prototypes using Figma
Prioritized changes that could integrate with the existing backend without disruption

Inside the Fixes: How UX Tweaks Transformed Productivity

The Engine Behind the Results

Behind every improved tap, swipe, and scroll was a UX decision rooted in real clinical needs—refined, tested, and implemented with precision.

Improving the experience required targeted, strategic changes that respected the complexity of healthcare UX design. These changes didn’t just polish the interface—they fundamentally restructured how clinicians interacted with their tools.

Visual Hierarchy Refresh

Clearer fonts, grouped data, and adjusted color usage reduced cognitive load and helped clinicians find what they needed faster.
Gesture-Optimized Interactions

Tap targets, form elements, and navigation were redesigned to align with thumb zones on tablets, preventing input errors.
Dynamic Progress Tracking

A subtle visual indicator tracked visit documentation progress, helping clinicians complete tasks more efficiently without needing to scroll or backtrack.

Results: Efficiency, Clarity, and Happier Clinicians

The redesign led to measurable improvements in usability testing, faster documentation in the field, and stronger compliance with visit requirements—all without requiring backend redevelopment.

0 sec

average seconds saved per visit note section

interface errors caught per user dropped to 1

0 %

increase in satisfaction score during testing

Ready to Build Something Brilliant?

If this kind of custom work is what your project deserves, let’s talk. I specialize in crafting smart, scalable solutions that make life easier—for you and your users.

Get Started